Logging in & Passwords: To use the Online Booking System, you will need your six-digit membership number as well as a password. To get your password, you should click on the "Forgotten/Need Your Password" option on the Member Login screen. This will open a new window. Enter your Membership ID and click the "Send Password" button. The system will allocate a random password and send it to your email address. Please note that the system can only email your password if we have your current email address on our database. If we don't have an email address for you, please send an email to info@spiceyorks.com or call us on 0114 288 9997 to advise us of your email address.

Changing your Password: Once you have logged in with your password, you can change it to suit you. To change your password, click the "My Details" button at the bottom of any of the calendar screens (i.e. those shown on the right of this page). This will show details of your bookings and below that provide a link to "Change My Password".

What is the "Remember Me" for? If you tick this box, the system will store information (using a 'cookie') on you computer so that you don't have to re-type your membership ID and password each time you want to login to the system. This requires cookies to be enabled within your browser. We do not recommend that you use this option if anyone else has access to your PC.

How do I view/book events? There are now various formats in which you can look at the events. You can click the links on the right of this page or click any of the Events links in the blue header section at the top of the page to display the list of events, calendar options, along with details of the events this week, this weekend, next week and next weekend.

What if an event is full: If an event is full, it will have a flashing "Wait List Only" icon next to it and there will be a "Add Wait List" button instead of the usual "Book Event" button. If you click this option, the system will add the event to your shopping basket, but it will not take any money for the event, as you will just be added to the Wait List.

Credit Notes: If we have issued you with a credit note you can use it when you "go to checkout". The system automatically calculates how much you owe for the events you have booked. If you have a credit note, please enter the number here. If you don't have any credit notes, PLEASE LEAVE THIS SPACE BLANK.

mydetails"My Details": Using the "My Details" button at the bottom of any of the calendar screens, you can see details of all the events that you have outstanding. Here is an example:

  • A green "BOOK" icon means that you are booked on this event.
  • A red "CANC" icon indicates that your booking on this event has been cancelled, either by you or by Spice
  • A "Wait List Only" icon indicates that you have been added to the Wait List for an event that is full. NB Spice will not have charged you for this event. If a place on this event becomes available, we will contact you to enquire if you still want to go on the event. If you do, we will require payment by debit or credit card before we can confirm your booking on the event. If you no longer wish to attend the event, just advise us. If you are on the wait list, there is no obligation to book that event if a place becomes available.
  • An orange "Pending" icon indicates that you have booked this event, but we have not yet processed your booking onto our database. Please note that your booking is not confirmed until you see the green "BOOK" icon in the status column. This is because the online system is not yet fully interactive with the office system.

Event Availability: If you book an event that has limited availability, the spaces shown may have all gone by the time we can process your booking. If this is the case, we will put you on the Wait List and let you know. If there are any problems with your booking, we will let you know by email, post or phone.

Don't panic! If you see an impending event (especially a weekend) that appears to have only a few people booked on it, don't worry. This is usually because the event is shared with other Spice groups, though their bookings may not be shown.

Note: There is No Handling Charge on Internet Bookings. A copy of your booking will be sent to you if we have your email address on our database.

If at all possible, try to book by the 10th of the month as this is when there is maximum event availability. You are welcome to book guests onto events after the 10th of the month if space is available. Please ring 0114 288 9997 to check.